SHIPPING CHARGES: Shipping charges will be calculated at the time of check out.  If any changes will be made by Finishline due to a discretion in shipping fees, you will be informed before charge is made.

INTERNATIONAL SHIPPING: We ship packages daily all over the world. Depending on your selection and location, your package will be processed through the US Mail or UPS. Shipping charges are determined by the size, weight, destination and quantity of packages. You will be able to see the cost of shipping at check out.  All customs, duty, taxes are the responsibility of the consignee. Payment is to be in US funds.

DAMAGED MERCHANDISE: All items leave our premises in good condition and are insured for the full value. If you receive a damaged item due to damage to your box please save all boxes, packing, and broken or crushed parts for the carrier to inspect after you file your claim. Please contact Finishline and UPS or USPS within 2 days of receiving the damaged merchandise to place your claim. They will take the necessary steps to settle your claim. Do not return damaged parts to us. We cannot replace parts until the claim is resolved.

RETURNS: All goods shipped are fully insured. At the discretion of Finishline, a 20% restocking fee will be charged to customers on returned items. Returns must be within 30 days of purchase with pre-authorization. There is no restocking fee on exchanged merchandise. No exchanges will be accepted on items that are not returned in the same condition they left our premises.

ORDERING INFORMATION: We have a toll free number for telephone orders, 888-436-9113. Our telephone number for customer technical support is 954-436-9101. You can also order through our fax, open 24 hours a day at 954-436-9102 or order through the website. Please include your daytime phone number when ordering and an e-mail address if you have one.

METHOD OF PAYMENT: We accept Mastercard, Discover, Visa and American Express. COD orders are welcomed but must be paid with a Money Order or Cashier's Check.  

PROCESSING ORDERS: We process most orders within 24 hours. If we are backordered on any part we do not charge for any backordered items until the order is filled is shipped.  

PRICE CHANGES: Prices are subject to change and hard copies of the catalogs may differ from the website prices. The website prices are the correct prices unless otherwise notified when placing your order.